Reference

How gaya777 Handles Your Personal Information

Your account data, payment records and browsing activity on gaya777 are handled with clear rules — what we collect, why we collect it, and how you can ask us to change or remove it.

Account data protectionbKash, Nagad, Rocket payment recordsCookie and session controlsYour right to access or delete dataJurisdiction-dependent eligibility
gaya777 How gaya777 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We maintain technical and procedural controls around your data at every stage — from the moment you complete registration through each bKash, Nagad or Rocket transaction to any withdrawal verification step. Data is retained only as long as your account is active or as required by applicable law. Closing your account triggers a retention review, after which non-essential data is removed from live systems.

Encrypted Data Storage

Your account credentials, wallet references and identity documents are stored using encryption. Only authorised team members with a verified business need can access them, logged each time.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Payment Record Retention

Transaction records linked to bKash, Nagad and Rocket deposits and withdrawals are kept for the period required to handle disputes and meet applicable regulatory obligations in eligible regions.

Account Security Alerts

Unusual login activity — such as access from an unrecognised device — triggers a verification step before your account session continues. You can review active sessions from account settings.

PRIVACY CONTACT PATHS

Reach Us About Any Privacy or Data Request

If you want to review, correct or request deletion of your personal data, our account support team handles these requests directly. You can contact us through the channels below. Response times vary based on request complexity, but we aim to acknowledge every data query promptly and resolve it without unnecessary back-and-forth.

Live Chat Support Start a live chat session from your account dashboard to raise a data access or correction request. Available through the account help panel on both mobile and desktop.
Email Privacy Request Send your data request by email, including your registered account name and the specific action you need — access, correction or deletion. We log every request on receipt.
Account Help Panel Log in, go to account settings, and use the Help section to submit a formal privacy request form. This path creates a traceable ticket for your records and ours.

Your Questions About Privacy at gaya777

These are the questions we hear most often about how your data is handled, what rights you hold, and how to act on them through your account.

We collect your name, email, contact number and, during verification, identity documents. Your bKash, Nagad or Rocket wallet references are logged each time you transact on the platform.

Yes. Submit a deletion request via live chat or the account help panel. We review what must be retained under applicable law and remove non-essential data within a reasonable processing period.

We share data only with payment processors handling bKash, Nagad or Rocket transactions, with fraud-prevention services we use, and where the law in your eligible region requires disclosure. We do not sell data.

Payment records, including Nagad and Rocket transaction references, are retained for as long as required to resolve disputes and meet any legal obligation applicable to your eligible region.

Log in, go to account settings, and edit your details directly. For fields that are locked after verification — such as your registered name — contact support via live chat with the correction you need.

The policy applies to your account activity on gaya777. However, whether you can access the platform at all depends on your local law and the eligible region conditions confirmed at account opening.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.